Atome BNPL Payment

Introduction Atome

Important Notes:

• Minimum purchase of RM250 and above.
• Customer must be a registered Atome user

Exchange for Receipt with Atome Payment:

1. If the exchange item’s value is higher than the original purchase:
   • Customer must pay the difference via Cash, Credit Card, or E-wallet
   • The additional payment cannot be made through Atome.
2. If the exchange item’s value is lower than the original purchase:
   • Please note that no refund will be provided for the price difference
   • Ensure customer acknowledges and agrees to this policy before proceeding with the exchange

Refund Process for Receipt with Atome Payment:

1. All refunds require prior approval from Operation Manger (OM) or Assistant Operations Manager (AOM).
2. After obtaining approval, notify the Accounts Department via Whatsapp or Email salesreport@originalclassic.com.my, weiling.lye@oc.com.my
3. Please note refund processing time: 5 to 7 business days and Customer should be informed of this processing timeframe.

How to Issue Receipt with Atome Payment:

1. Scan the SKU barcodes of the items. If the total purchase amount is RM250 or more, proceed to the payment screen by clicking the “Payment” button.

2. Customer to follow below steps to make payment with Atome:

3. After the customer complete the Atome payment, log into the Atome portal https://portal.atome.my/ and verify if the payment confirmation.

NOTE: Make sure the Atome transaction status is “CONFIRMED” before proceeding to final payment in ARMS POS.

4. Enter the Atome Order ID and click “Enter” to proceed.

5. Once payment is successful, the Atome payment will be captured for the transaction.