Once an item is scanned into the POS system, you cannot delete or remove unwanted items by pressing the F5 key. This is because scanning an item automatically generates an invoice/receipt number, making it impossible to simply ‘refresh’ the screen. To remove unwanted items, consider these methods:
Method 1: Prune the Receipt (required authorized ID and password)
- This cancels the receipt before payment or transaction completion.
- The receipt status changes to ‘Prune’.
- For detailed instructions, see: ‘How to Prune Receipt?‘
Method 2: Delete or remove the unwanted item
- You can remove individual items from a list of multiple scanned items.
- Note: You cannot remove all scanned items at once.
- Process: Scan the correct or desired items first, then remove unwanted items by pressing the F2 key or the ‘F2 – Del’ button.
- or more information, refer to: ‘How to delete item/SKU in POS system Screen?‘
Remember, these methods are designed for different scenarios. Choose the one that best fits your situation.
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