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POS System

  • How to Exclude Items from Promotions in ARMS POS?
  • How To Cancel Bill in ARMS POS?
  • How To Reprint Transaction and Settlement?
  • How to Redeem Voucher in ARMS POS?
  • How to Redeem Coupon in ARMS POS?
  • How To Force Close and Restart ARMS POS When Not Responding?
  • How to Create a Temporary SKU in ARMS POS?
  • Atome BNPL Payment
  • Gempak Giler (Mega Sale 2024) – RM100 INSTANT REBATE
  • How to Unlock ARMS POS?
  • How to login ARMS POS System?
  • How to logout from POS System?
  • How to cash in (float money) into POS system?
  • How to issue receipt/invoice? (without promotion item)
  • How to issue receipt/invoice for bundle promotion?
  • How to perform Item Discount?
  • Reprint Receipt
  • Why I unable to refresh (F5 key) the POS system screen?
  • How to delete item/SKU in POS system Screen?
  • How to Prune Receipt?
  • How to perform Goods Return (Exchange)?

Inventory

  • How To Perform Goods Receiving with Delivery Order (DO)? (Stock In)
  • How To Perform Goods Receiving with Purchase Order (PO)? (Stock In)
  • How To Perform Delivery Order (DO) Transfer? (Stock Transfer)
  • How To Perform Delivery Order Checkout?

Account

  • Atome BNPL Payment

OC Membership

  • How To Redeem a Coupon from OC Membership
  • How To Issue Receipt with OC Membership
  • OC Membership – Register as new member

Ticketing System

  • OC Helpdesk User Guideline (Ticket Submission)

Microsoft

  • Microsoft Teams Communication
  • How to Create a Team and Channel in Microsoft Teams
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Microsoft Teams Communication

This guideline provides OC Sports staff with recommended practices for using Microsoft Teams to communicate effectively and professionally. It covers meetings, calls, chats, and calendar usage.
All employees are expected to follow these guidelines to maintain clear communication, data security, and professional conduct in the digital workspace.

1. Microsoft Teams Meetings #

  1. Join meetings on time and prepared with necessary materials.
  2. Use the meeting agenda and share it in advance.
  3. Keep your microphone muted when not speaking.
  4. Use your camera if appropriate and ensure professional background.
  5. Record only when necessary and with participant consent.
  6. After the meeting, share minutes or recap using the meeting chat

2. Teams Calls #

  1. Use Teams Calls for one-to-one or small group discussions.
  2. Check your audio and video settings before calling.
  3. Be aware of your surroundings and minimize noise.
  4. Avoid multitasking during calls; focus on the conversation.
  5. End calls with clear next steps or follow-up actions.

3. Teams Chat #

  1. Use Teams chat for quick updates, questions, or informal communication.
  2. Keep messages concise, clear, and respectful.
  3. Use @mentions to notify specific people or teams.
  4. Avoid sharing confidential data in general chats.
  5. Use emojis and reactions appropriately to maintain professionalism.

4. Teams Calendar #

Play
  1. Schedule meetings through the Teams Calendar for visibility and consistency.
  2. Use the Scheduling Assistant to avoid conflicts.
  3. Set reminders and provide clear meeting titles.
  4. Share your calendar with team members when necessary.

For additional resources and tutorials, visit the official Microsoft Teams Support Center:
https://support.microsoft.com/en-us/teams

Updated on 10/11/2025
How to Create a Team and Channel in Microsoft Teams
Table of Contents
  • 1. Microsoft Teams Meetings
  • 2. Teams Calls
  • 3. Teams Chat
  • 4. Teams Calendar

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